PRIVACY POLICY AND PERSONAL DATA PROCESSING TERMS of the Braníček children’s club
operated by Susie’s Childcare s.r.o., ID No.: 230 50 772
with its registered office at Branická 1573/114, Braník, 147 00 Prague 4
registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 420594
e-mail: info@susies.cz
tel.: +420 607 444 012
website: https://www.susies.cz/
(hereinafter referred to as the “Controller“)
WHO WE ARE AND WHAT THESE TERMS ARE FOR
As a controller, we manage and process the personal data of the data subjects listed below as part of our activities. This personal data processing policy (hereinafter referred to as the “Policy“) informs data subjects about the circumstances of the processing of their personal data and the rights they have in relation to this processing.
The protection of your personal data is provided by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR), Act No. 101/2000 Coll., on the Protection of Personal Data, as amended, and other legal regulations, as well as our internal security measures.
- DATA SUBJECTS, PURPOSES, SCOPE, DURATION, AND LEGAL BASIS FOR PROCESSING
- PERSONAL DATA OF YOU AND YOUR CHILD
We process your personal data and the personal data of your child for the following purposes, scope, legal reasons, and durations:
- Purpose: Providing you with performance in accordance with the service agreement (conclusion of the contract, provision of services, and handling of complaints).
Scope of data: First name, surname, e-mail address, telephone number, billing address, age and specific needs of the child, health restrictions.
Legal basis: Necessity of processing personal data for the performance of a contract.
Duration: For the period necessary for the performance of the contract and during the limitation periods.
- Purpose: Maintaining a user account.
Scope of data: First name, surname, e-mail address, billing address, telephone number.
Legal basis: Consent.
Duration: From registration until the account is deleted by you or by us due to your inactivity (at the earliest after 1 year from your last login to the user account).
- Purpose: Accounting and tax purposes and fulfillment of archiving obligations.
Scope of data: First name, surname, address.
Legal basis: Necessity of processing to fulfill legal obligations imposed on us by law.
Duration: For the necessary period of 10 years, unless legal regulations stipulate longer periods.
- Purpose: Sending commercial communications for marketing and advertising purposes.
Scope of data: First name, surname, and e-mail address.
Legal basis: Consent.
Duration: For a necessary and reasonable period, at most until the consent is withdrawn.
- Purpose: Sending unsolicited commercial communications.
Scope of data: First name, surname, and e-mail address.
Legal basis: Legitimate interest (direct marketing).
Duration: For a necessary and reasonable period.
- Purpose: Our marketing and promotional activities
Scope of data: Likeness, voice recording.
Legal basis: Consent.
Duration: For a necessary and reasonable period, at most until the consent is withdrawn.
- WEBSITE VISITORS
We process cookies in relation to website visitors. More information about the processing of cookies on the website can be found HERE.
Cookies are text files containing small amounts of information that are downloaded to a visitor’s mobile, computer, or other device when visiting a website. Each time the website is visited again, the cookies are then sent back to the website or to another page that recognizes the cookies. Simply put – using cookies, the website stores information about individual visits.
We use various categories of cookies on the website for different purposes. Necessary cookies are essential for the basic functionality of the website. We cannot do without processing these cookies; otherwise, the website cannot perform its basic function. We can process necessary cookies without the consent of the website visitor. All other cookies can only be processed with the consent of the website visitor. This consent can be withdrawn (refused) by the website visitor at any time in the cookie settings. However, withdrawing or not granting consent may affect the browsing of the website.
We use third-party services to process cookies. These services work with information obtained through cookies. More information about the processing of personal data by these services can be found on the websites of their respective providers.
- PERSON CONTACTING US
We also process the personal data of persons who contact us by e-mail or telephone for the following purposes, scope, legal reasons, and durations:
- Purpose: Answering inquiries from the inquiring person.
Scope of data: First name, surname, e-mail address, telephone number.
Legal basis: Legitimate interest in providing an answer.
Duration: Strictly necessary to answer the inquiry.
- VOLUNTARY PROVISION OF DATA
You provide your personal data and the personal data of your child to us voluntarily. Failure to provide personal data may affect our ability to enter into a contract or provide you with performance based on the necessary knowledge of information about you, including personal data.
- RIGHT TO WITHDRAW CONSENT
If the processing of personal data is based on your consent, you have the option to withdraw your consent to the processing at any time by sending an electronic message to info@susies.cz or via the link provided in the commercial communication. Withdrawal of consent does not affect the processing of personal data that we carry out on the basis of another legal title, in particular for the purpose of performing a contract, providing a service, or processing that was based on consent until the moment of its withdrawal.
- PERSONAL DATA PROCESSORS
Personal data processors:
- payment method service providers
- emailing service providers
- cookie processing service providers
- our cooperating persons involved in the care of your children
Please note, however, that due to the changing nature of some service providers, it is not possible to list all current and future personal data processors by name. The above list of processors may therefore change over time.
We do not transfer personal data to a third country (outside the EU) or an international organization.
- METHOD OF PERSONAL DATA PROCESSING
We and, where applicable, our processors process personal data manually (in electronic form) and electronically by automated means.
- YOUR RIGHTS
You have the following rights:
- Right of access to personal data
You have the right to obtain confirmation from us as to whether or not personal data concerning you and your child are being processed, and if so, you have the right to access such personal data and the following information:
- purposes of personal data processing;
- categories of personal data concerned;
- recipients or categories of recipients to whom the personal data have been or will be disclosed;
- the planned period for which the personal data will be stored, or if this cannot be determined, the criteria used to determine this period;
- the existence of the right to request from us the rectification or erasure of personal data concerning you and your child or the restriction of their processing, or to object to such processing;
- the right to lodge a complaint with a supervisory authority;
- any available information about the source of the personal data, if not obtained from you.
You also have the right to request a copy of the personal data being processed, provided that this does not adversely affect the rights and freedoms of others. For additional copies at your request, we may charge a reasonable fee based on administrative costs. If you make the request in electronic form, we will provide the information in a commonly used electronic form, unless you request otherwise.
b) Right to rectification
You have the right to have us rectify inaccurate personal data concerning you and your child without undue delay. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by providing a supplementary statement.
c) Right to erasure (right to “be forgotten”)
You have the right to have us erase personal data concerning you and your child without undue delay, and we have the obligation to erase personal data without undue delay if one of the following reasons applies:
- the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
- you withdraw the consent on which the processing was based, and there is no other legal ground for the processing;
- you raise legitimate objections to the processing of personal data;
- the personal data have been processed unlawfully;
- the personal data must be erased to comply with a legal obligation set out in European Union or Czech law;
- the personal data were collected in connection with the offer of information society services based on consent given by a child.
d) Right to restriction of processing
You have the right to have us restrict processing in any of the following cases:
- you contest the accuracy of the personal data, for a period enabling us to verify the accuracy of the personal data;
- the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
- we no longer need the personal data for the purposes of processing, but you require them for the establishment, exercise, or defense of legal claims.
e) Right to data portability
You have the right to receive the personal data concerning you and your child that you have provided to us, in a structured, commonly used, and machine-readable format, and the right to transmit those data to another controller without hindrance from us, provided that:
- the processing is based on consent to the processing of personal data or is processing for the purposes of concluding and performing a contract with you; and at the same time
- the processing is carried out by automated means.
In exercising your right to data portability, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The right to data portability must not adversely affect the rights and freedoms of others.
f) Right to object
You have the right to object to the processing of personal data. If you raise a legitimate objection to processing for direct marketing or profiling purposes, the personal data will no longer be processed for these purposes.
We will evaluate the objection and subsequently inform you whether we have complied with the objection and will no longer process the data, or that the objection was not justified and processing will continue. Until the objection is resolved, processing will be restricted.
g) Right not to be subject to an automated decision, including profiling
You have the right not to be subject to any decision based solely on automated processing, including profiling (i.e., any form of automated processing of personal data consisting of their use to evaluate certain personal aspects relating to you as a data subject), which has legal effects for you or similarly significantly affects you. This right does not apply if the automated decision is necessary for entering into or performing a contract between us and you or is based on your explicit consent; in these cases, however, you have the right to human intervention in the automated decision on our part, the right to express your point of view, and the right to contest the automated decision.
h) Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint against the processing of your personal data by us with the supervisory authority, which for the Czech Republic is the Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Prague 7.
7. Final Provisions
We have not appointed a data protection officer.
We are entitled to unilaterally change this privacy and personal data processing policy.
This privacy and personal data processing policy takes effect on the 18th. 1. 2026.
